Data Deletion Policy

Overview

At Evinta, we respect your right to control your personal data. This Data Deletion Policy explains how you can request the deletion of your data from our systems and what happens when you do.

Your Right to Delete Data

Under various privacy regulations (including GDPR, CCPA, and others), you have the right to request deletion of your personal information. We are committed to honoring these requests promptly and completely.

What Data Can Be Deleted

When you request data deletion, we will remove:

Account Information

Email address
Name and profile information
Account preferences and settings
Login credentials

Financial Data

Transaction history
Budget information
Spending categories
Financial insights and reports
Linked account information

Usage Data

App usage statistics
Feature preferences
Notification settings
Custom categories and labels

Device Data

Device identifiers
App installation records
Crash reports associated with your account

What Data We Retain

In limited circumstances, we may retain certain data:

Legal Requirements

We may retain data when required by law:

Financial records for tax compliance (typically 5-7 years)
Legal dispute records
Regulatory compliance data
Fraud prevention information

Anonymized Data

We may retain anonymized, aggregated data that cannot be used to identify you:

General usage statistics
App performance metrics
Anonymized spending trends

This data helps us improve the App for all users and cannot be linked back to you.

Security and Fraud Prevention

We may retain minimal data to:

Prevent abuse of our services
Protect against fraud
Enforce our Terms of Service
Comply with security obligations

How to Request Data Deletion

You have multiple options to delete your data:

Method 1: In-App Deletion

Open the Evinta app
Go to Settings → Account
Tap Delete Account
Confirm your decision
Your account and data will be deleted immediately

This is the fastest method and takes effect immediately.

Method 2: Email Request

Send an email to [privacy@evinta.net] with:

Subject Line: Data Deletion Request

Required Information:

Your registered email address
Account username (if applicable)
Device ID or User ID (found in app settings)
Brief statement: “I request deletion of all my personal data from Evinta”

Optional but Helpful:

Approximate account creation date
Last 4 digits of any linked accounts

We will process your request within 30 days.

Method 3: Web Form

Visit our data deletion request form at: [https://evinta.net/delete-data] (placeholder URL)

Fill out the form with your account details and submit. You will receive a confirmation email.

Method 4: App Store Request

You can also request data deletion through the app store where you downloaded Evinta:

For iOS (Apple App Store):

Go to App Store → your profile → Evinta
Scroll to “Request Account Deletion”
Follow Apple’s instructions

For Android (Google Play):

Go to Play Store → Menu → My Apps → Evinta
Scroll to “Data safety” → “Request data deletion”
Follow Google’s instructions

Verification Process

To protect your privacy and security, we need to verify your identity before deleting data.

Automatic Verification (In-App)

When you delete your account from within the app:

You must be logged in
Verification is automatic
Deletion is immediate

Email Verification

For email requests:

We send a verification link to your registered email
You must click the link within 48 hours
Confirm your deletion request
Deletion is processed within 24-48 hours after confirmation

If You No Longer Have Access

If you cannot access your account or email:

Any identifying information you remember
Alternative email or phone number
Approximate account details

We will work with you to verify your identity through alternative means.

Deletion Timeline

Immediate Deletion (In-App)

Local Data: Deleted immediately from your device
Cloud Data: Deleted within 24 hours
Account Access: Disabled immediately

Email or Web Requests

Acknowledgment: Within 3 business days
Verification: You must confirm within 48 hours
Processing: Completed within 30 days of verification
Confirmation: You receive a confirmation email when complete

Backup Systems

Active Backups: Purged within 30 days
Archived Backups: Purged within 90 days
Legal Hold Data: Retained only if legally required

What Happens After Deletion

Once your data is deleted:

Irreversible Process

Data cannot be recovered – Make sure to export any data you want to keep before deletion
Account cannot be restored – You must create a new account if you want to use the App again
Subscriptions continue – Active subscriptions through app stores must be cancelled separately

Immediate Effects

You can no longer log in to your account
All transaction history is removed
All budget information is deleted
All reports and insights are erased
App notifications stop

Ongoing Obligations

If you have an active subscription:

You must cancel separately through the App Store (iOS) or Google Play (Android)
We cannot refund unused subscription time
Cancellation prevents future charges but does not automatically delete data

Data Export Before Deletion

Before deleting your account, you can export your data:

How to Export

Open the Evinta app
Go to Settings → Data & Privacy
Tap Export My Data
Choose export format (CSV or JSON)
Receive download link via email

What’s Included

Your export contains:

All transaction records
Budget configurations
Spending categories
Custom labels and notes
Account settings

This ensures you have a copy of your data before permanent deletion.

Special Considerations

Joint or Shared Accounts

If you share device access or account information:

Deleting your account affects all users with access
Other users cannot recover your data
Consider informing other users before deletion

Third-Party Integrations

Data deletion from Evinta does not affect:

Your bank accounts or records
SMS messages on your device
App store purchase history
Third-party analytics services (we will delete data we control, but cannot control third-party retention policies)

Complaints and Appeals

If Your Request Is Denied

In rare cases, we may deny a deletion request due to:

Legal obligations
Ongoing fraud investigation
Contractual requirements

You will receive a detailed explanation and can appeal the decision.

How to Appeal

Email [privacy@evinta.net] with:

Original request details
Reason for appeal
Any additional information

We will review and respond within 15 business days.

Regulatory Complaints

If you believe your data rights have been violated, you can file a complaint with:

EU/EEA Residents: Your local Data Protection Authority
California Residents: California Attorney General
Other Jurisdictions: Relevant privacy regulatory authority

Contact Us

For data deletion requests or questions about this policy:

Email: [privacy@evinta.net]

Data Protection Officer: [dpo@evinta.net]

Support: [support@evinta.net]

Address: [Your Company Address]

Response Time: We aim to respond to all inquiries within 3 business days.

Policy Updates

We may update this Data Deletion Policy to reflect:

Changes in legal requirements
App functionality updates
User feedback and best practices

You will be notified of significant changes through:

In-app notifications
Email (if you have an account)
Website notice

Commitment to Privacy

Evinta is committed to:

Transparency in how we handle your data
User control over personal information
Prompt processing of deletion requests
Compliance with all applicable privacy laws
Respect for your privacy rights

Your trust is important to us, and we take data deletion requests seriously.

Last Updated: November 11, 2024

Effective Date: November 11, 2024